Privacy

Privacy Policy – How phjoy link Protects Your Data

Your privacy matters to us. This Privacy Policy explains exactly what personal information phjoy link collects, how we use it, who we share it with, and what rights you have as a Filipino player on our platform.

Last updated: June 2026

Privacy at a Glance

The six things that matter most about how phjoy link handles your data. The full policy text further below covers each point in detail.

We Only Collect What We Need

phjoy link collects personal data for specific, legitimate purposes — registration, identity verification, deposits, withdrawals, and platform security. We don't collect data we have no use for.

We Never Sell Your Data

Your personal information is not sold to advertisers, data brokers, or any third party for commercial gain. Period. It stays within phjoy link and the service providers we need to operate.

SSL Encryption on All Data

All data transmitted between your device and phjoy link is protected by SSL encryption. Account credentials, personal details, and transaction records are stored with appropriate security controls.

You Control Your Data

As a phjoy link account holder, you have the right to access, correct, and in certain circumstances request deletion of your personal data. Contact our support team to exercise these rights.

Philippines Data Standards

phjoy link handles personal data in accordance with applicable Philippine data privacy standards. Filipino players are protected under the framework that applies to platforms serving the Philippine market.

Clear Data Retention Limits

We do not keep your data indefinitely. Retention periods are determined by legal requirements and operational necessity. When data is no longer needed for its stated purpose, it is securely deleted or anonymised.

1 About This Policy

This Privacy Policy applies to all personal data collected by phjoy link when you use our website, Android app, or any other channel through which the platform is made available. It covers data collected during account registration, identity verification, gameplay, deposits, withdrawals, and any interactions with our customer support team.

By creating an account on phjoy link, you acknowledge that you have read and understood this policy and consent to the collection and use of your personal data as described here. This policy forms part of the phjoy link Terms and Conditions.

Plain-language summary: We collect data to run your account and keep the platform secure. We use it for the purposes listed here and nothing else. We don't sell it. You can ask us about your data at any time.


2 Data We Collect

phjoy link collects personal data across several categories depending on how you interact with the platform. The table below lists the main data types, what triggers their collection, and why we need them.

Data Type When Collected Purpose
Full name Registration & KYC verification Identity verification, account ownership
Date of birth Registration Age eligibility check (21+ requirement)
Mobile number Registration OTP authentication, account security alerts
Government-issued ID First withdrawal / KYC request Identity and fraud verification
Bank account details Withdrawal setup Processing PHP withdrawal to your account
Transaction history Ongoing platform use Account records, dispute resolution, compliance
Device and session data Each login / platform session Security monitoring, fraud detection
IP address Each session Geolocation confirmation, security
Support communications When you contact support Resolving queries, quality assurance

We do not collect financial data beyond what is necessary to process your Philippine bank transfer. We do not collect credit card numbers or cryptocurrency wallet addresses.


3 How We Use Your Data

phjoy link uses personal data only for the purposes it was collected for. We do not repurpose data for unrelated activities. The main uses are:

  • Creating and managing your phjoy link account.
  • Verifying your identity and age eligibility as required before withdrawal.
  • Processing PHP deposits and withdrawals through Philippine payment channels.
  • Sending OTP codes for account security and transaction confirmation.
  • Detecting and preventing fraudulent activity, money laundering, and unauthorised account access.
  • Providing customer support and resolving account queries or disputes.
  • Analysing anonymised platform usage data to improve the gaming experience.
  • Sending service-related notifications relevant to your account (not marketing spam).

4 Sharing Your Data

phjoy link does not sell, rent, or trade your personal data to any third party. We share data only in the following limited circumstances:

  •  Payment processors: Philippine bank partners and e-wallet infrastructure providers receive the minimum data necessary to process your transactions. They are bound by their own data protection obligations.
  •  Identity verification services: KYC checks may involve passing your submitted ID documents to a verification service. These providers operate under confidentiality agreements.
  •  Game providers: When you play a slot, fish game, or live casino title, the relevant game studio receives session data needed to run the game. Game providers do not receive your personal profile or financial details.
  •  Legal requirements: If required by applicable Philippine law, court order, or regulatory directive, we may disclose data to the relevant authority. We will notify you where legally permitted to do so.

All third-party service providers who handle phjoy link player data are required to maintain appropriate data security standards and use the data only for the specific purpose it was shared for.


5 Cookies and Tracking

phjoy link uses cookies and similar session technologies to keep you logged in, remember your platform preferences, and maintain session security. These are functional cookies — they are necessary for the platform to operate correctly.

We may also use analytics cookies to understand how players navigate the platform in aggregate. This data is anonymised and used only to improve platform performance and user experience. We do not use third-party advertising cookies or sell behavioural data to ad networks.

You can manage cookie preferences through your browser settings. Disabling functional cookies may affect your ability to log in or use certain platform features.


6 Data Security

Protecting your personal data is a core operational responsibility at phjoy link. The security measures we maintain include:

  • SSL/TLS encryption on all data in transit between your device and our servers.
  • OTP-based authentication for login and sensitive account actions.
  • Restricted internal access to personal data — only staff with a legitimate operational need can access account information.
  • Regular security reviews of platform infrastructure and third-party integrations.
  • Automatic session timeouts to reduce risk from unattended devices.

While we maintain robust security measures, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact phjoy link support immediately and change your password.


7 Data Retention

phjoy link retains personal data for as long as necessary to fulfil the purpose it was collected for, or as required by applicable legal and regulatory obligations. Specific retention periods by data category:

  •  Account data: Retained for the life of your active account and for a period after closure as required for compliance and dispute resolution purposes.
  •  Transaction records: Retained for the period required by applicable financial record-keeping obligations under Philippine law.
  •  KYC documents: Retained for the period required by identity verification and anti-money laundering obligations.
  •  Support communications: Retained for quality assurance and dispute reference purposes, typically for a period of up to two years after closure of the relevant query.

When personal data is no longer required for any legitimate purpose, it is securely deleted or irreversibly anonymised.


8 Your Rights

As a phjoy link account holder, you have specific rights over your personal data. These rights can be exercised by contacting our support team through your account dashboard.

Right to Access

Request a copy of the personal data phjoy link holds on your account.

Right to Correction

Ask us to correct inaccurate or outdated personal information on your account.

Right to Deletion

Request deletion of your data where no legal obligation requires us to keep it.

Right to Object

Object to specific uses of your data, such as analytics or profiling activities.

Right to Portability

Request your personal data in a structured, commonly used format where applicable.

Right to Restrict Processing

Ask us to limit how we use your data while a correction or objection is being reviewed.

We will respond to data rights requests within a reasonable timeframe. Some requests may require identity verification before they can be processed. Requests that conflict with legal retention obligations may be partially declined with an explanation.


9 Minors

phjoy link is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that an account has been created by or for a minor, the account will be closed immediately and any associated data will be deleted in accordance with our standard procedures.

If you believe a minor has registered on phjoy link, please contact our support team immediately so we can investigate and act accordingly.


10 Updates to This Policy

phjoy link may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable data protection requirements, or the introduction of new platform features that involve data processing. When we make material changes, we will update the "Last updated" date at the top of this page.

Where changes are significant, we may notify registered players through the platform dashboard or via the mobile number registered on their account. Continued use of phjoy link after a policy update constitutes your acceptance of the revised Privacy Policy.


11 Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or need to report a potential data issue, please contact the phjoy link support team through the contact options available in your account dashboard. Our support team is available to assist with privacy-related queries and will direct your request to the appropriate internal team.

You can also reach us at the support email address displayed in the footer of this page. For account-specific queries related to deposits or withdrawals, visit the relevant section of the platform: Deposit or Withdrawal.

Your Data is Safe on phjoy link

Now that you know how we handle your personal information, you can play with confidence. Register for free and access hundreds of slots, fish games, live casino, and sports betting — all in Philippine Peso, fully secured.

21+ Responsible Gaming: phjoy link is for adults aged 21 and above only. Gaming involves financial risk — no outcome is guaranteed. Always play within your means and set a session budget before you start. Read our Responsible Gaming guidelines.